MASTER THE CUSTOMER JOURNEY.
Master the Customer Journey to optimise the direct bookings on your hotel website.
Identify your potential guest's needs for booking at your hotel, and make sure these key elements stand out with a streamlined and easy booking process.
Optimize the IBE to align with this customer journey. This crucial step, often overlooked by hotels, can impact over 50% of your bookings!
How we work
01
Strategy
We determine the Digital Strategy together, by looking at the opportunities in the market.
02
Traffic
Online campaigns bring more qualitative visitors to your hotel website.
03
Convert
We focus on conversion and the growth of direct bookings on your hotel website.
04
Improve
With continuous improvement we work together to improve the website.
Determine direction together
Fase 1
STRATEGY
- The goal
- Online strategy
- Healthy business model
- Online marketing plan
Fase 2
DESIGN & TECHNIQUE
- Live Design
- Custom elements
- Templates
- Booking Engine Feature
Fase 3
IMPROVE
- Analyse & Test
- Content enrichment
- Campaign optimisation
- Develop new features
Want to optimize your direct bookings?
We're excited to share how an optimal customer journey can immensely benefit your hotel business.